FAQ AND POLICIES
Do you edit the photos?
Yes, every photo is taken in a RAW format. From there, we compress the image and edit it so that the photo is at its best quality for you to print and share. We consider our approach towards editing as a significant step in completing your story.
Will you give us the RAW files?
Trust us, you don’t want the RAW files. It’s like buying your favorite designers fabric, pattern and sewing machine. Finishing the photos is all part of the art.
What about black and white or color photos?
This part is called “artistic rendering.” Sometimes the photo works best in color, sometimes black and white, sometimes both. We’ve got an eye for the finished product and will give you a variety of edits based upon each image. Every photo is a piece of art to us, from the initial capture to the final edit.
What if I have a break-out? Do you edit this?
We do our best to make sure the images look their best without making you look fake. As long as the edit doesn’t require excessive time spent outside of our normal editing time, we will include it. If you desire additional editing, we can provide a quote.
For all portrait sessions, a non-refundable booking fee of $50 is required to book and hold the date for your session and serves as a cancellation fee. All remaining balances are due at the time of the session.
After you have submitted your information through the “Booking” page, you can expect a response via email within 24 hours.
Timing and location details will be discussed then. If you're not sure where you would like your session yet, no worries! I can help you find the perfect location.
I am located in Denver. There will be a $30 charge for sessions taking place 25+ miles away.
For wedding packages, a 30% retainer is due immediately to book and hold the date of your event, and also serves as a cancellation fee. The remaining balance is due two (2) weeks before the date of the wedding. You can break this up into multiple payments, however you see fit.
Remaining balance will be paid before the day of session. All sessions and packages can be paid via cash, check, Visa or MasterCard.
If a client pays by check, there is a $45 return check fee.
For portrait sessions, if your date needs to be changed once you have booked your session, you have one reschedule allowed. You must contact us via email at least 48 hours in advance to reschedule your session.
If any cancellation occurs within in the 48 hours before your session, you lose out on the booking fee and need to start the booking process over in addition to paying a new session fee.
For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer will keep the the event retainer fee paid to hold the wedding or event date as a cancellation fee.
Cancellation must be made in sent in writing, or e-mail. However, if the client requires to change the wedding date, I will do my best to accommodate the change and no fee will be charged as long as the new date is available and within five months of the original event date. If I am not available for the new date, the original contract will be cancelled and subject to the cancellation policy.
If Michael cannot perform this a contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract.
This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer.